TERMS & CONDITIONS

WELCOME TO OUR TERMS AND CONDITIONS OF SALE AND DELIVERY.

THESE TERMS AND CONDITIONS APPLY TO CUSTOMERS LOCATED IN THE UK (“CUSTOMERS”) WHO ACCESS THE FABRIC DESIGNER OUTLET WEBSITE (“WEBSITE”). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING AND/OR ORDERING ANY GOODS FROM THE WEBSITE.

THESE ARE THE TERMS AND CONDITIONS OF FABRIC DESIGNER OUTLET, WHICH IS THE COMPANY THAT SELLS GOODS TO CUSTOMERS ON THE WEBSITE. IF YOU ACCESS THE WEBSITE, AND/OR PLACE AN ORDER FOR GOODS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

YOU SHOULD PRINT A COPY OF THESE TERMS AND CONDITIONS FOR FUTURE REFERENCE.

THE WEBSITE IS OPERATED BY FABRIC DESIGNER OUTLET, WHOSE REGISTERED ADDRESS IS XXXX.

IF YOU HAVE ANY QUESTIONS ABOUT THE WEBSITE PLEASE CONTACT CUSTOMER SERVICES.

HOW TO ORDER

1. SELECT THE GOODS YOU REQUIRE FROM THE WEBSITE AND CLICK ‘ADD TO BAG’
2. CHOOSE THE QUANTITY OF GOODS YOU WISH TO PURCHASE FROM FABRIC DESIGNER OUTLET (THE DEFAULT WILL BE ONE (1) UNIT). PLEASE NOTE THAT A LIMIT IS SET TO NINETY-NINE (99) UNITS PER ITEM. TO ORDER QUANTITIES GREATER THAN 99 UNITS PER ITEM, PLEASE CONTACT CUSTOMER SERVICES WHO WILL BE ABLE TO ASSIST YOU WITH YOUR ORDER
3. REVIEW YOUR BAG AND MAKE SURE ALL SPECIFICATIONS SUCH AS SIZE (SEE OUR SIZING CHART) AND COLOUR FIT YOUR REQUIREMENTS, THEN CLICK “SECURE CHECKOUT”
4. IF YOU ARE A NEW USER, YOU WILL NEED TO ENTER AN EMAIL ADDRESS AND CREATE A USERNAME AND PASSWORD. YOU MUST KEEP YOUR USERNAME AND PASSWORD CONFIDENTIAL AS THEY ALLOW ACCESS TO YOUR ACCOUNT. TO CONTINUE SETTING UP AN ACCOUNT YOU WILL NEED TO ENTER YOUR PERSONAL DETAILS, BILLING ADDRESS (WHICH MUST CORRESPOND WITH YOUR PAYMENT CARD ADDRESS) AND DELIVERY ADDRESS
5. ONCE YOU HAVE SET UP AN ACCOUNT, YOU WILL BE DIRECTED TO THE SHIPPING CONFIRMATION AND DELIVERY OPTIONS PAGE WHERE YOU MAY ENTER VOUCHER CODES, SELECT THE TYPE OF DELIVERY, AND VARY DELIVERY AND/OR BILLING ADDRESSES.
6. YOU WILL THEN PROCEED TO THE SECURE PAYMENT PAGE WHERE YOU MAY SELECT THE PAYMENT TYPE AND COMPLETE YOUR ORDER. YOUR PAYMENT WILL BE COLLECTED FROM YOU BY FABRIC ONLINE LIMITED. FOLLOWING SUBMISSION OF YOUR ORDER YOU WILL BE SENT AN AUTOMATED ORDER ACKNOWLEDGEMENT TO THE EMAIL ADDRESS PROVIDED.

BY PLACING AN ORDER THROUGH THE WEBSITE, YOU WARRANT THAT YOU ARE LEGALLY CAPABLE OF ENTERING INTO BINDING CONTRACTS.

HOW THE CONTRACT FOR THE GOODS IS FORMED BETWEEN YOU AND FABRIC DESIGNER OUTLET

AFTER PLACING YOUR ORDER, YOU WILL RECEIVE AN AUTOMATED ORDER ACKNOWLEDGEMENT. PLEASE NOTE THAT THIS DOES NOT MEAN THAT YOUR ORDER HAS BEEN ACCEPTED. ALL ORDERS ARE SUBJECT TO ACCEPTANCE BY FABRIC DESIGNER OUTLET.

YOU WILL RECEIVE AN EMAIL CONFIRMING THAT FABRIC DESIGNER OUTLET HAS ACCEPTED YOUR ORDER WHEN YOUR ORDER HAS BEEN PROCESSED AND IS READY FOR DELIVERY BY FABRIC DESIGNER OUTLET.

ONCE FABRIC DESIGNER OUTLET YOUR ORDER, A CONTRACT TO PURCHASE THE GOODS FROM FABRIC DESIGNER OUTLET TAKES EFFECT BETWEEN.

THE CONTRACT TO SELL GOODS TO YOU ONLY RELATES TO THOSE GOODS LISTED IN THE CONFIRMATION EMAIL.

HOWEVER, UPON RECEIPT OF YOUR ORDER, FABRIC DESIGNER OUTLET WILL CREATE AN AUTHORISATION. THIS WILL SHOW ON YOUR BANK STATEMENT AS A RESERVATION OF FUNDS WHICH ALLOCATES THE MONEY TO YOUR ORDER, BUT THIS WILL NOT BE REALISED UNTIL YOUR ORDER HAS BEEN PICKED AND PROCESSED IN FABRIC DESIGNER OUTLET WAREHOUSE. IN THE EVENT OF US NOT BEING ABLE TO FULFIL YOUR ORDER WE WILL IMMEDIATELY REQUEST THAT YOUR BANK CANCELS THE AUTHORISATION. IF THE AUTHORISATION STILL REMAINS AFTER SEVERAL DAYS, PLEASE CONTACT YOUR BANK TO REQUEST THAT THEY ACT UPON OUR CANCELLATION OF THE PAYMENT.

OUR GOODS

A DESCRIPTION OF THE MAIN CHARACTERISTICS OF GOODS CAN BE FOUND ON THE PRODUCT PAGES OF THE WEBSITE. PLEASE BE ADVISED, THERE ARE A FEW CATEGORIES WHERE ITEMS ARE SUBJECT TO

1. PREMIUM GRADE:

THIS ITEMS ARE 99% LOYAL TO ORIGINAL DESIGN AND ARE FULLY PACKED WITH WHICHEVER ORIGINAL PACKING MAY INCLUDE.

2. A+ GRADE:

THIS ITEMS ARE 95% LOYAL TO ORIGINAL DESIGN AND IT MAY AND MAY NOT INCLUDE PACKAGING. PLEASE BE ADVISED THERE IS NO REFUND ON ANY ITEM AFTER DELIVERY, A FUTURE SPENDING CREDIT OR REPLACEMENT ITEM WILL BE ISSUED WHEN LOCATION OF GOODS IS ABSOLUTE AND DELIVERY IS NOT POSSIBLE.

DELIVERY:

SHIPPING IS ABOUT 10 WORKING DAYS BUT THERE HAVE BEEN DELAYS RECENTLY BECAUSE OF THE CURRENT SITUATION SO IT CAN TAKE UP TO 21 DAYS. HOWEVER ABOUT %90 OF THE TIME, YOU WILL RECEIVE IT WITHIN 10 DAYS. THERE ARE UNIQUE CASES WHERE SHIPPING CAN TAKE UP TO 7 WEEKS WHICH RECEIVER NEEDS TO WAIT.

SIZING:

WE ARE AWARE THERE MIGHT BE SOME DIFFERENCES BETWEEN BRANDS FITTING AND PRESENTATION.

ALSO THERE MIGHT BE SOME DIFFERENCE BETWEEN UK AND TURKEY SIZING, ALTHOUGH %90 OUT OF THE TIME WE WILL SEND YOU REQUESTED SIZES, HOWEVER OCCASIONALLY WE WILL SEND BIGGER OR SMALLER SIZE DEPENDING ON PRODUCT FITTING.

DAMAGED GOODS:

A REPORT SHOULD BE MADE IMMEDIATELY UPON ARRIVAL.

FABRIC DESIGNER OUTLET WILL NOT TAKE ANY RESPONSIBILITY AFTER 15 DAYS OF ITEM DELIVERY DATE AND USED ITEMS.

PRICES FOR GOODS ON THE WEBSITE APPEAR ON THE PRODUCT PAGES AND INCLUDE ALL APPLICABLE TAXES.

PRICES AND OFFERS MAY VARY AND MAY ONLY BE AVAILABLE FOR LIMITED PERIODS. ALL PRICES AND OFFERS ARE SUBJECT TO AVAILABILITY AND MAY BE WITHDRAWN OR AMENDED AT OUR DISCRETION. THE PRICES ON THE WEBSITE MAY DIFFER TO PRICES IN OUR RETAIL STORES, CATALOGUES OR ELSEWHERE.

THE WEBSITE CONTAINS A LARGE NUMBER OF GOODS AND IT IS POSSIBLE THAT, DESPITE OUR BEST EFFORTS, SOME OF THE GOODS LISTED ON THE WEBSITE MAY BE INCORRECTLY PRICED. IF WE DISCOVER AN ERROR IN THE PRICE OF THE GOODS YOU HAVE ORDERED WE WILL INFORM YOU AS SOON AS POSSIBLE. WE WILL GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELLING IT.

FABRIC DESIGNER OUTLET IS UNDER NO OBLIGATION TO SELL INCORRECTLY PRICED GOODS TO YOU AT THE INCORRECT PRICE.

SOME OFFERS CARRY A MAXIMUM QUANTITY PER CUSTOMER. IF THIS IS APPLICABLE, THIS IS DETAILED ON THE INDIVIDUAL OFFER.

EX DISPLAY

ANY GOODS DISPLAYING “EX DISPLAY” ON THE IMAGE ARE HEAVILY MARKED DOWN IN PRICE TO CLEAR. THEY MAY HAVE BEEN A DISPLAY MODEL IN ONE OF OUR STORES AND AS SUCH MAY SHOW SIGNS OF DISCOLOURATION, SLIGHT MARKS AND EVIDENCE OF PRIOR FITTING. FAULTS ARE NOT OF A SERIOUS OR STRUCTURAL NATURE AND ARE USUALLY MINOR MARK